How to manage end-user billing in H-Sphere
Please follow the steps below to add funds or give credit:-
1.Login into your reseller account.
2.Login into the admin section.
3.Go to the "Search" menu > Select the "Generic" option
4.Do a blank search by clicking on the "Submit" button.
5.On the next page you will be able see all your end-user accounts.
6. In front of the end user's name, in the "Billing section" there are three green icons.
7.Click on the first green icon "Click to credit".
8. On the page that appears, fill in the negative amount and submit
After completing all the steps above, the negative balance will be 0.00.
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