Web Hosting Technology Blog by JodoHost

Tag overview for: 'hsphere'

Entries on this site with 'hsphere'

• Setup a custom header for the H-Sphere Horde webmail client
  Login to the mail server through SSH [[email protected] ~]# vi /hsphere/shared/apache/htdocs/horde/imp/config/header.php /* Add your custom entries below this line. */ $_hea
• How to resolve the issue "Account not created-- error-- Duplicate MX record exists"?
  Run the following command from the CP server as a cPanel user and that will take care of this problem:- java psoft.hsphere.tools.MailServiceDuplicateRecordsRemover --all
• Checking for the enabled modules of Apache in Linux
  The quickest and easiest way to check for the enabled modules of Apache on Linux is via the command prompt with the following command:- apachectl -t -D DUMP_MODULES This c
• A script to update Modlogon manually on the H-Sphere Linux server
  You may update the Modlogan stats by running this command on the web server: /hsphere/shared/bin/sudo -u USERNAME /bin/sh -c "cat /hsphere/local/home/USERNAME/logs/DOMAIN.
• What is my FTP host name?
  If you want to know your FTP host name for using an FTP client, then follow the steps below:- >> Login to the control panel. >> Click on FTP/User Account. >> See the h ost
• How to get the subscriber list for the ezmlm mailing list on the server?
  The command below is used to get the subscriber list for the ezmlm mailing list on the server:- /hsphere/shared/bin/ezmlm/ezmlm-list '/hsphere/local/var/vpopmail/domains/x
• What to do if a domain gets multiple IPs when viewed from iptools.biz or network-tools.com?
  Solution:- ? ? ? 1)? First, run the DNS creator from the H-Sphere server. ? ? ? ? 2) Reload the zone files from its secondary name server. ? ? ? ? ? ? ? ? i.e. /usr/sbin/r
• How to delete a domain from the qmail server manually if H-Sphere fails
  Login to the mail server where the domain was setup for mail services and run the command below: $ ~vpopmail/bin/vdeldomain
• While adding a domain or sub-domain in the H-Sphere control panel, H-Sphere says "AntiSpam postm[email protected] already exists" and does not create the domain?
  Solution:- ? 1. Un-select the include and activate options for AntiSpam in the specified plan. ? 2. Now try to add the domain or sub domain. ? 3. Now redo the changes you
• What is the binary of the Apache config test for H-Sphere-based web servers?
  Mentioned below are the binaries used to test Apache configuration and to find out the Apache version. 1. /hsphere/shared/apache2/bin/apachectl configtest? ? /* binary of
• Steps to check traffic usage of end user accounts added under a H-Sphere reseller control panel
  1- Login to your H-Sphere reseller account. 2- Go to your admin account. 3- On the plan page, you will see the option for Reports using the main menu. 4- Click on Reports
• How to enable mod_expires and mod_headers on any H-Sphere controlled web server?
  Steps:- 1. Go to the directory "/hsphere/shared/apache2/conf" 2. There will be 3 files :- httpd.conf, httpd.conf.tmpl and httpd.conf.tmpl.custom. ? ? If "httpd.conf.tmpl.c
• Steps to print the payment invoice from the H-Sphere control panel
  Please follow the steps mentioned below to print the payment invoice from the H-Sphere control panel:- 1) Login to your H-Sphere panel. 2) Go to the billing menu > select
• How to suspend or resume a MySQL abusive user in the H-Sphere cluster?
  1. Run the following command to suspend a user:- ? ? /hsphere/shared/scripts/mysql-suspend-user username 2. Run the following command to unsuspend a user:- /hsphere/shared
• How to check your disk space usage
  Please follow the steps below to check your disk space usage: 1- Login to your reseller account by using https://cp.gohsphere.com. 2- Go to your admin account. 3- On the p
• Steps to move a domain from an existing web server to a new web server under an H-Sphere reseller account
  1) Please take a backup at your end of your domain webfiles and emails and then delete the domain from the existing user account. Note:- We do not offer email backup. So w
• How to create a H-Sphere user control panel settings XML file
  Login the H-Sphere control panel server as a cPanel user:- [[email protected] jhsrvadmin]# su -l cpanel -bash-3.2$ java psoft.hsphere.migrator.UsersInfoExtractor -force -users -user
• Fixing mail errors related to the MIME type
  If you are getting a MIME-type related error while sending email from Yahoo to a JodoHost hosted domain, then you need to allow such a MIME type for the domain. Error mess
• Steps to change the mailbox password in the H-Sphere control panel without knowing the old password
  Please follow the steps below:- 1) Please login to your H-Sphere control panel. 2) Select Mail Info >> Mail Manager. 3) Select "Domain" from the dropdown menu and then cli
• Steps to reset/change the password of a MSSQL database user in the H-Sphere control panel
  Please follow the steps below: 1) Login to your H-Sphere control panel. 2) Select Database >>> MSSQL >> MSSQL logins. 3) On the next page that appears, you will be able to
• Sub-FTP account option not visible in the H-Sphere control panel?
  Solution:- The reseller needs to enable the FTP account/subaccount option in the respective plan, after which the users will be able to see the "system accounts" option un
• How to add back all the dedicated IPs on the H-Sphere controlled server if the IPs vanish from there?
  Run the following script :- /hsphere/shared/scripts/setup-ips.pl This script should add back the dedicated IPs on the server.
• Horde webmail "There are no messages in this mailbox" when there are
  Horde webmail may encounter a problem with displaying emails in the inbox - "There are no messages in this mailbox" when in fact emails are there. We can fix this issue by
• How to create a virtual directory in H-Sphere on Windows 2008
  A virtual directory is a type of directory that is created in the IIS to host a local application or to target a certain physical folder available on the server where the
• How to change your contact information in H-Sphere
  To change your contact information, please follow the steps below: 1. Login to your reseller control panel. 2. Go to Info>>Contact Info 3. Change your details and then pre
• Errors while changing the password for the H-Sphere control panel
  Sometimes we get an error while changing the password of the H-Sphere control panel. We get this error because of the password policy of H-Sphere. Please keep the points b
• Stop and start services on Windows
  In H-Sphere services, open the command prompt and type the suitable command. IIS start and restart command: iisreset ColdFusion stop/start command: cfmxrestart SQL server
• End user account not getting deleted from the reseller H-Sphere panel?
  We need to check the corresponding plan of the user in question, by using the access option. If anything is checkmarked then uncheck it and save. After that, you will be a
• Setting up an Error page for your domain
  There are times when you would like to set up a custom error page for any particular page or for a page which doesn't exist, and the error page will redirect to the page w
• Custom DNS records option not visible in the DNS configuration of the domain in the H-Sphere control panel?
  Solution :- The reseller needs to enable this opton in the respective plan, after which the user will be able to see this option.
• Steps to increase the MySQL / MSSQL / PgSQL database quota in H-Sphere
  Please follow the steps below: 1) Login the H-Sphere control panel. 2) Select Database >> MySQL / MSSQL / PgSQL DBs. 3) On the page that appears, you can see the existing
• Steps to activate a new user account signup in your H-Sphere reseller account
  To activate a new user account signup, please follow the steps below:- 1) Login the reseller control panel. 2) Go to the reseller admin panel. 3) Select Sign Up >> Moderat
• How to retrieve/reset an end user account password from your reseller account in H-Sphere
  A reseller can reset an end user's account password, by following the steps below:- 1. Login to your reseller account. 2. Go to the admin control panel. 3. Select search >
• Steps to suspend/resume an end user account from your H-Sphere reseller account
  To suspend an end user account, please follow the steps below:- 1) Login to your Reseller Control Panel. 2) Go to the Reseller Admin control panel. 3) Select Search >> Gen
• Steps to change your control panel and FTP account passwords in the H-Sphere control panel
  1) For changing your control panel password, please follow the steps below:- ? ? 1. Login to your control panel. ? ? 2. Select Quick Access in the Account menu. ? ? 3. Cli
• When a customer signs up or adds a particular domain and gets the error "Error - DNS zone already taken"
  Solution :- ? 1. Search for the domain in the H-Sphere control panel, if you are able to find it. The same domain can't be added in multiple accounts in the same cluster.
• Setting MIME types
  If the client needs to add the MIME type for the specified extension: 1) Login to the H-Sphere control panel. 2) Go to Domain Setting > Web Options for the domain you need
• Blacklisting a Domain in the H-Sphere control panel
  Login to the reseller Control Panel >>? Then go to Setting >> Blacklist >> Domain in Blacklist >>? Click on Domain in Blacklist and enter the domain name here which you wa
• The reseller's clients are not able to login to their H-Sphere control panel or the mail service for the clients is not working
  Possible solution :- 1. It may be due to the expiration of the service domain. 2. We need to verify this using the whois details for the domain. 3. We can use www.w
• How to create a subdomain in the H-Sphere Control Panel
  How to create a subdomain >>Log into your H-Sphere control panel. >>Go to Domain Settings and click Domain Info. >>To add a new subdomain, click on the SubDomains icon. >>
• Steps to change the Disk quota in the H-Sphere control panel
  ? ? 1. Login to your H-Sphere control panel. ? ? 2. Select Quick Access in the Account menu. ? ? 3. Click on the Notepad icon next to Avg in the Statistics section on the
• Web Access Control
  Sometimes, there is a situation where unusual traffic comes from a particular IP address or domain and this could make your domain's outgoing traffic usage high due to the
• Steps for changing the service domain in H-Sphere Reseller Hosting
  1) Delete all Server Aliases. 2) Delete the DNS and custom DNS records. 3) Setup the new DNS zone and server aliases. To delete the server aliases, please follow these ste
• Steps to increase the FTP quota in the H-Sphere Control panel
  1. Login into your H-Sphere control panel. 2. Select the FTP user link in the FTP/User Account menu. 3. On the page that appears, you will be able to see the Quota option.
• Steps to make your payment through PayPal
  Please follow these steps to make your payment through PayPal:- 1. Login to your hosting account. 2. Select Billing > Billing Profile. 3. Select PayPal from the dropdown m
• AWStats showing the 500 Internal Server Error?
  Sometimes, when you check AWStats for your domain you see the 500 Internal Server error using the url domain/cgi-bin/awstats.pl and there are several possible ways
• Steps to add a domain alias in the H-Sphere control panel
  After the H-sphere control panel upgradation, the method for adding a domain as an alias is changed. Now one needs to include a "Hosting domain alias" option in their plan
• Steps to move your domain hosting from another hosting provider to JodoHost
  You need to have the following with you to move your website to JodoHost's servers :- 1)? Website Files backup (including web files + Database (if any)) OR if you have an
• SPF Records
  The Sender Policy Framework (SPF) is an email verification DNS tool that prevents email spam. It validates senders' IP addresses to counteract email forging. Mail administ
• Steps to submit a DNS record for instant domain aliases
  The following are the steps to submit a DNS record for instant domain aliases :- 1. Login to the Administrative/Reseller H-Sphere control panel. 2. Go to E.Manager --> DNS
• How to update Webalizer manually from the server side using H-Sphere on a Linux server
  Run the command below with the correct username and domain name. /hsphere/shared/bin/sudo -u USERNAME /bin/sh -c "/hsphere/shared/bin/webalizer -p -Q -N 20 -D /var/log/dns
• How to submit a support ticket using H-Sphere
  Please follow the steps below to open a support ticket :-? ? Log into the H-Sphere control panel. ? Scroll over to the Support Center and click Make a New Ticket option. ?
• Problem: the domain is not working after just being added in the H-Sphere control panel
  Solution :- 1) First check whether the domain has the correct name servers set at the domain registrar end. ? ? For this you can use the WHOIS tool available on multiple s
• How to manage end-user billing in H-Sphere
  Please follow the steps below to add funds or give credit:- 1.Login into your reseller account. 2.Login into the admin section. 3.Go to the "Search" menu > Select the "Gen
• Antispam settings on the HSphere control panel
  Issues regarding the spam filter and email control can be solved using the HSphere control panel. The HSphere control panel is a very powerful control panel and personally
• Moderated mailing list does not work
  Issue: Any subscriber can post a message to the mailing list without being moderated. Subscribers' messages are not directed to the moderator of the mailing list. Possible
• Password Protect any Directory
  1. Login to the H-Sphere control panel. 2. Go to FTP/User account -> FTP User -> Login to the WebShell file manager. 3. Click the PROTECT button in the bottom menu. The Pr

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