Frequently Asked Questions

• Which plan should I buy?

  If you have a small business our Smart plan has everything to build and host a business website. If you have a store that accept secure online payments, Value Plan is needed. If you have more than one website or need to store or process large data, you can choose our higher plans. No add-ons are permitted in Smart Plan.

• Can I develop my own website without the help of a developer?

  JodoHost Windows H-Sphere Web Hosting comes with Parallels SiteStudio Web Builder. It has many attractive designs for your business. It has rich editor to help you build professional looking websites.

• Do you support free Open Source applications for Shopping Cart, Blog, CRM etc.

  H-Sphere Windows Web Hosting support hundreds of popular Open Source applications. These are generally free to use. Some of the popular applications are BV Commerce, OpenCart, Zen Cart, osCommerce, DotNetNuke, Drupal, EasyGallery, Mambo, SugarCRM, VanillaForums, WordPress, Gallery, Moodle. phpBB, PHP-Nuke etc. Details on these applications with installation steps can be found from JodoHost home page.

• What Web Hosting technology JodoHost supports?

  JodoHost Windows Web Hosting is reckoned for its superior service and fast cloud servers. Our Windows Cloud Servers support advance development tools i.e. ASP Classic, ASP.NET Full Trust, .NET DLL (Code-Behind) Support, .NET AJAX Framework, Microsoft SilverLight, Microsoft WebMatrix, Flash/Shockwave, Perl 5 & CGI-BIN, PHP 4.4/5.2/5.3, SSI, XML Support, Custom Error Pages, SSL Certificate, Java Server Pages, Microsoft Office Web Components and 20+ ASP Components etc.

• What features your Emails Service Supports?

  In H-Sphere Web Hosting we use Qmail as mail server. It supports IMAP, SMTP, POP access. This can be configured in Outlook and access through Web based client (Roundcube, Squirrelmail, Dwmail and Horde) provided with the Windows Web Hosting service. It comes with Enterprize AntiSpam and Antivirus Protection. It also support features like Email forwarding, Mailing List, Email aliases, Encryption Support via SSL etc.

• Does JodoHost H-Sphere Windows Web Hosting support any database?

  All plans include one or more databases. Supported databases are MS SQL 2008, MySQL 5.1.63 and PostgreSQL 7.4.

• What is the charges of additional resources?

  Monthly fee for H-Sphere Windows Web Hosting add-on resources is available here. These can be added from your H-Sphere Control Panel anytime.

• Can I try JodoHost Web Hosting before paying?

  JodoHost H-Sphere Windows Web hosting allows 30-day trial. Customer can also signup for paid account which has 30-day money back guarantee. Refund is processed within 48 hrs. To get trial account, customers must have a domain registered in their name. Customers must convert their Trial account to paid within 30-day from their Control Panel.

• Does JodoHost provide any guarantee for quality service?

  Your online business website runs on JodoHost Cloud high performance servers. Our in-house technical team works 24x7x365 days ensuring great service that you deserve. We are so confident of our Web Hosting service that we guarantee it with Service Level Agreement of 99.9% uptime.

• Where JodoHost Cloud infrastructure located?

  All of our Cloud Servers are located in Data Center in United States of America. JodoHost Web Hosting service is provided through our company APYL Inc., registered in the State of Florida, United States.

• What ways JodoHost accept payment for Web Hosting services?

  We accept all major credit cards through secure Authorize.net Payment Gateway. Credit Card is charged automatically every month until customer cancels web hosting service. We also accept payment through Paypal and 2Checkout. Using these methods Customer has to pay manually every month or their monthly auto subscription service.