Sometimes when you try to delete a message from Horde webmail, it fails with this error: There was an error deleting messages from the folder “Inbox”. This is what the server said: [TRYCREATE] Mailbox does not exist. A very likely reason is that you enabled the option –> When deleting messages, move them to your […]

How to create a subdomain >>Log into your H-Sphere control panel.>>Go to Domain Settings and click Domain Info.>>To add a new subdomain, click on the SubDomains icon. >>Enter the new subdomain name and click on “Create subdomain button”. After that, the new subdomain will be created.    To delete subdomains: >>Click on the trash icon […]

   1. Login to your H-Sphere control panel.   2. Select Quick Access in the Account menu.   3. Click on the Notepad icon next to Avg in the Statistics section on the left hand side.   4. Enter how much disk space you would like to have. ]]>

By default MailEnable listens on port 25. But we can configure it to listen on other ports too. Follow the steps below to enable an alternate SMTP port in MailEnable.     Login to the server using Remote Desktop.     Open the MailEnable Administrator.     Now go to Servers>>localhost>>Connectors     Right click “SMTP” and go to […]

Sometimes we need to restart the web service after any modifications or after an issue has been fixed. Below are the steps to restart the web service from the server end. Restarting the web service through the Control Panel Login your control panel.Select the domain.Click the off/on button in front of the Web service as […]

Sometimes, there is a situation where unusual traffic comes from a particular IP address or domain and this could make your domain’s outgoing traffic usage high due to the huge number of requests or this could create DDOS (Distributed-Denial-of-Service) attacks on your site. At that time, if you would like to stop accessing your site […]

Issue with DNN 7 installation :- Note : I have seen that many users are facing problems with the installation of DotNetNuke Community Edition version 7 (DNN 7). I would like to suggest that first you should install DNN 6.2 on your domain. After successfully installing it, upgrade to DNN 7. It always works for […]

1.    Log into the Plesk control panel. 2.    Navigate to Domains in the left hand navigation menu and click Control Panel next to the domain. 3.    This will open the control panel for that domain. Under this new tab/window, click Websites & Domains. 4.    Click Show Advanced Operations> Password-Protected Directories. 5.    Next, click Add Protected […]

If your mail client is not connecting to the mail server then please run the command below at the command prompt on this computer:ipconfig /flushdns After this, reopen the email client and try again. If the problem persists, please ask to get the output of the commands below on your support ticket. The support team […]

We’ve seen that many users get this relaying error when they access their email via Outlook. This is a common issue and below are the things that you should check for this. Step 1: Make sure you’re using proper authentication details in Outlook for the email id. Step 2: Sometimes port 25 is blocked by […]