Frequently Asked Questions

• Which plan should I buy?

  If you are getting into reseller hosting for very 1^st time, start with LiteHost Plan. It allow Reseller to get started with white label h-sphere hosting. Reseller will get 15 end-user Control Panel, each of these Control Panel can host unlimited domains. No add-ons are allowed in LiteHost plan, however plan can be upgraded, anytime Reseller wants.

• What Shared Web Hosting Service I can resale as JodoHost reseller?

  As a JodoHost reseller, you can sell H-Sphere Linux and Windows Web Hosting in the same reseller account. For this you have to pay a monthly fee depending on Web Hosting plan you choose. You will get one H-Sphere admin control panel, which allow you to make web hosting plans for your customer and setup various payment gateways to accept payment directly from your customers. Everything is customizable and your customer has very little chance of knowing that JodoHost is web hosting provider. Each of your customer gets a Control Panel to manage their website and billing.

• Can I resale VPS hosting as JodoHost reseller?

  You can reseller JodoHost VPS service also, my marking up JodoHost VPS fee. You can sign up any number of VPS and make payment for them from on single Client Area. JodoHost will send server details to your email ID, which you can pass on to your Customers. For reselling VPS Hosting, signup like any other customer from VPS Hosting pages.

• Can I resale Domains and SSL Certificate?

  Yes, you can resale Domains and SSL Certificate. You can sign up as reseller here. There is no fee getting this account. You pay as you use it. Both Domains and SSL can be sold from this account. You fix the reselling fee for domains and SSL from your control panel.

• Can my customer develop their own website without the help of a developer?

  JodoHost H-Sphere Reseller Web Hosting comes with Parallels SiteStudio Web Builder. It has many attractive designs for your business. It has rich editor to help you build professional looking websites.

• What Open Source applications my Customer can install in JodoHost H-Sphere Web Hosting?

  H-Sphere Web Hosting support hundreds of popular Open Source applications. These are generally free to use. Some of the popular applications are BV Commerce, OpenCart, Zen Cart, osCommerce, DotNetNuke, Drupal, EasyGallery, Mambo, SugarCRM, VanillaForums, WordPress, Gallery, Moodle. phpBB, PHP-Nuke etc. Details on these applications with installation steps can be found from JodoHost home page

• What Windows Web Hosting technology JodoHost supports?

  JodoHost Windows Web Hosting is reckoned for its superior service and fast cloud servers. Our Windows Cloud Servers support advance development tools i.e. ASP Classic, ASP.NET Full Trust, .NET DLL (Code-Behind) Support, .NET AJAX Framework, Microsoft SilverLight, Microsoft WebMatrix, Flash/Shockwave, Perl 5 & CGI-BIN, PHP 4.4/5.2/5.3, SSI, XML Support, Custom Error Pages, SSL Certificate, Java Server Pages, Microsoft Office Web Components and 20+ ASP Components etc.

• What Linux Web Hosting technology JodoHost supports?

  JodoHost H-Sphere Linux Web Hosting is reckoned for its superior service and fast cloud servers. Our Linux Cloud Servers support advance development tools i.e. Virtual FTP Server, Crontab, Server-Side Image Map, PHP 5, Perl 5, Python (CGI), Private CGI-BIN, XML Support, Server Side Includes, Anonymous FTP, Custom DNS records, Custom Error Pages, Custom MIME Types, AJAX support, .htaccess support, URL rewriting (mod_rewrite), WAP / WML Support, ImageMagick & GD support, Zend Optimizer & ioncube support, Directory password protection, mod_security, SPF etc.

• What features your Emails Service Supports?

  In H-Sphere Web Hosting we use Qmail as mail server. It supports IMAP, SMTP, POP access. This can be configured in Outlook and access through Web based client (Roundcube, Squirrelmail, Dwmail and Horde) provided with the Windows Web Hosting service. It comes with Enterprize AntiSpam and Antivirus Protection. It also support features like Email forwarding, Mailing List, Email aliases, Encryption Support via SSL etc.

• How much disk pace I get on MS SQL, MySQL and PostgreSQL?

  Reseller gets a total disk pace as shown in the plan page. This total disk space can be used in any way on MS SQL 2008, MySQL 5.1.63 or PostgreSQL 7.4 servers with the limitation of database size. Your Windows Web Hosting plans will support all of three databases. Your Linux Web Hosting plans will support MS SQL and MySQL.

• What is the charges of additional resources?

  Monthly fee for H-Sphere Reseller Web Hosting add-on resources is available here. These can be added from your H-Sphere Control Panel anytime.

• Can I try JodoHost Web Hosting before paying?

  JodoHost H-Sphere Reseller Web hosting allows 30-day trial. Customer can also signup for paid account which has 30-day money back guarantee. Refund is processed within 48 hrs. To get trial account, customers must have a domain registered in their name. Customers must convert their Trial account to paid within 30-day from their Control Panel.

• Does JodoHost provide any guarantee for quality service?

  Your online business website runs on JodoHost Cloud high performance servers. Our in-house technical team works 24x7x365 days ensuring great service that you deserve. We are so confident of our Web Hosting service that we guarantee it with Service Level Agreement of 99.9% uptime.

• Where JodoHost Cloud infrastructure located?

  All of our Cloud Servers are located in Data Center in United States of America. JodoHost Web Hosting service is provided through our company APYL Inc., registered in the State of Florida, United States.

• What ways JodoHost accept payment for Web Hosting services?

  We accept all major credit cards through secure Authorize.net Payment Gateway. Credit Card is charged automatically every month until customer cancels web hosting service. We also accept payment through Paypal and 2Checkout. Using these methods Customer has to pay manually every month or their monthly auto subscription service.