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Any-time Money Back Guarantee and Partial Refunds

 
Linux, Windows and Reseller Shared Plans:

Customer can cancel their web hosting service within 30-day of signup to get full refund. If however the customer cancels after the 30-day period, he or she will receive a refund for the unused months of his or her currently billing term after deducting a refund charge. The refund charge will be equal to $10.00 or the refund amount itself, whichever is less.


VPS Plans

Customer can cancel their VPS service within 7-days after handling over VPS to get full refund. If cancellation is made any time between 7th day and 30th day, $ 10.00 will be deducted from the payment against setting up VPS. If however the customer cancels after the 30-day period, he or she will receive a refund for the unused months of his or her currently billing term after deducting a refund charge. The refund charge will be equal to $10.00 or the refund amount itself, whichever is less.


Dedicated Plans

There is no refund after handling over server to customer. Customer will be charged for 30-days even if service is cancelled.


Domains and SSL

NO refund is possible once domain is registered or SSL is issued.


To get any refund, Customer must fill-out the Cancellation Form
Refund will be processed from same gateway and to the same account information provided by the customer at the time of sign-up. There is no exception to this.



Payment Gateways specific refunds:

1. Credit Card Payments (Authorize.NET): Payments made by Visa, MasterCard and AMEX.
2. PayPal Payments: Any form of PayPal payment. PayPal may charge a small refund fee.
3. 2Checkout Payments: Any Payment made using 2Checkout.

Notes:

a. Partial refund of Hosting fee is permitted till time limit imposed by payment gateways. This is generally 3 months to 4 months. No refunds can be made beyond this period.
b. Refunds would not be made to customers who violate our AUP