This AUP informs Dedicated Server Customers the permitted use of the server(s). It is impossible to anticipate every possible issue while maintaining a network of servers. This AUP acts as a guideline.
Private Network/Public Network: All Customers are granted equal access to the Public/private Network. Any violation, misuse, or interference with the network will be considered a violation of the AUP and will trigger the "Methods of Resolution" under this AUP as mentioned below.
Security Services: Customers is required to secure the server. Some of the security tasks that Customer must know are password management, port management, OS updates, application updates, security policy settings etc. The Customer is ultimately responsible for individual server security. Any violation of the security services will be considered a violation of the AUP and will trigger the "Methods of Resolution" under this AUP as mentioned below.
Server Content: Dedicated server content will only be reviewed upon complaint by verified third parties. Content that does not violate local, state and federal law or the AUP is deemed in compliance and shall remain intact. Illegal/Adult content is not allowed on dedicated servers. Any Server Content violation will be considered a violation of the AUP and will trigger the "Methods of Resolution" under this AUP as mentioned below.
DNS Services: Each server comes with Providers redundant domain name services. These services resolve domain names from public network and within private network. These services are managed by Service Provider. Any excessive use of these services such as DNS lookups will trigger the "Methods of Resolution" under this AUP as mentioned below.
IP Addresses: All Internet Protocol (IP) Addresses are owned and managed by IP Provider. These are assigned by Provider at server and VLAN as per customer requirement. Use of an non-assigned IP address at server or non-assigned IP at VLAN will trigger the "Methods of Resolution" under this AUP as mentioned below.
IRC: Provider allows the use of private internet relay chat (IRC) servers for communication among private parties. Provider absolutely prohibits the use of IRC servers connected to public IRC networks or servers. IRC servers that result in interference of service, malicious network activity or increased demand on network security services are in direct violation of this AUP. Violation of the IRC policy will trigger the "Methods of Resolution" under this AUP as mentioned below.
Peer to Peer: Provider allows the use of internet peer to peer software for file sharing purposes. Provider highly recommends strict oversight an management of peer to peer software environments due to the propensity to violate copyright law by sharing commercial software or copyright protected material. The sharing of copyright protected software and material is NOT allowed and is in direct violation of federal law and this AUP. Violation of the Peer to Peer policy will trigger the "Methods of Resolution" under this AUP as mentioned below.
Bit Torrent: Provider allows the use of bit torrent protocols on the public network. Provider highly recommends strict oversight and management of Bit Torrent software environments due to the propensity to violate copyright law by sharing commercial software or copyright protected material. The sharing of copyright protected software and material is NOT allowed and is in direct violation of federal law and this AUP. Violation of the Bit Torrent policy will trigger the "Methods of Resolution" under this AUP as mentioned below.
The following list represents per se direct violations of this AUP and will be subject to immediate redress under the Methods of Resolution as described in this AUP and as set forth below. |
| |
 |
Copyright Infringement: Direct copyright infringement as defined and noted under Title 17, Section 512 of the United States Code are a direct violation of JodoHost’s AUP.
|
|
Unsolicited Email: The sending or receiving of mass unsolicited email (SPAM) is a direct violation of above AUP.
|
|
Email Bombing: The sending, return, bouncing or forwarding of email to specified user(s) in an attempt to interfere with or overflow email services is a direct violation of this AUP.
|
|
Proxy Email (SPAM): The use of dedicated services to proxy email unsolicited users is a direct violation of AUP. Proxy email is defined as the use of dedicated services to act in concert with other services located inside and outside the network to achieve mass unsolicited email (SPAM) to unrelated third parties.
|
|
UseNet Spam: The use of dedicated services to send, receive, forward, or post UseNet unsolicited email or posts is a direct violation of this AUP. This includes Use Net services located within the Providers Network or unrelated third party networks.
|
|
Illegal Use: Any use of dedicated services in a manner which is defined or deemed to be statutorily illegal is a direct violation of this AUP. This includes, but is not limited to: death threats, terroristic threats, threats of harm to another individual, multi-level marketing scheme, “ponzi schemes”, invasion of privacy, credit card fraud, racketeering, defamation, slander, and other common illegal activities.
|
|
Child Pornography: The Provider has a zero-tolerance policy on child pornography and related sites. The hosting of child pornography or related sites or contact information is in direct violation of federal law and AUP.
|
|
Threats & Harassment: The network can be utilized for any type of individual, organizational or business use. This does not include threats to or harassment of individuals, organizations or businesses, unless it falls within the bounds of protected free speech under the First Amendment. We seek to serve only as the medium of exchange for information and refrains from decisions on freedom of speech.
|
|
Fraudulent Activities: JodoHost prohibits utilizing dedicated services or network services for fraudulent activities. Participation in fraudulent activities is in direct violation of state and federal law and AUP.
|
|
Denial of Services: The Provider absolutely prohibits the use of dedicated services or network services for the origination or control of denial of service attacks or distributed denial of service attacks. Any relation to DOS or DDOS type activity is a direct violation of JodoHost’s AUP
|
|
Terrorist Websites: JodoHost prohibits the use of dedicated services for the hosting of terrorist-related web sites. This includes sites advocating human violence and hate crimes based upon religion, ethnicity, or country of origin.
|
|
Distribution of Malware: JodoHost prohibits the storage, distribution, fabrication, or use of malware including virus software, root kits, password crackers, adware, key stroke capture programs and other programs normally used in malicious activity. Programs used in the normal ordinary course of business are deemed acceptable.
|
|
Phishing: JodoHost strictly prohibits any activity associated with Phishing or systems designed to collect personal information (name, account numbers, usernames, passwords, etc.) under false pretense. Splash pages, phishing forms, email distribution, proxy email or any relation to phishing activities will result in immediate removal.
|
|
HYIP or Ponzi Schemes: High Yield Investment Plans or Ponzi schemes with the intent to defraud end users are illegal and not allowed on the network. This includes hosting, linking and or advertising via email websites or schemes designed to defraud.
|
|
| |
Disclosure of Customer Information: Occasionally, the provider is required by law to submit customer information to other, including law enforcement officials, when present with a valid subpoena or order from a court or governmental entity with proper jurisdiction and authority. Information requested is disclosed only as directed pursuant to the subpoena or order. The provider utilizes great care in keeping Customer information safe and private and will only release information described in the subpoena or order. JodoHost will notify customer of the information request as, and if, allowed by the subpoena or order.
Reporting Violation of the Acceptable Use Policy: You may contact our Legal department or report any abuse by writing us from www.jodohost.com/contactus.php Reports of alleged violations must be verified and must include the name and contact information of the complaining party, and the IP address or website allegedly in violation, and description of the violation. We will review all verified third party reports and will take appropriate actions as described within Methods of Resolution
Methods of Resolution for Violations: The goal of our Methods of Resolution is to mitigate service interruptions while resolving potential violations under this AUP. Our sales, support and abuse staffs are dedicated to working with the Customer in resolving potential violations, and are available via phone or email. The Methods of Resolution below form the framework for resolving all potential violations. Timing for resolution differs according to the degree of the violation, the nature of the violation, involvement of law enforcement, involvement of third party litigation, or other related factors. Overall JodoHost is dedicated to working with the Customer in resolving all potential violations prior to any service interruptions.
Step 1: First alleged violation of AUP: Our abuse department will contact owner of account/domain, for alleged violation by sending an email to customer official email id. This is often a fact-finding email requiring further information or notifying Customer of the potential violation and the required actions to resolve the issue.
Step 2: Customer should reply us with in stipulated time about his action required to resolve the violation.
Step 3: Violation of AUP disregarded, not properly addressed, or continuing violation if our notification has been disregarded, not properly addressed, or resolved by the Customer for a specified period of time: JodoHost engineers will turn off specified dedicated services. As soon as the violation is addressed, the access shall be restored and service will continue as normal.
Step 4: Failure to address violation and resolve violation: if Customer fails to address the violation AND resolve the violation, a suspension of services shall occur. This is a last resort for JodoHost and only results when the Customer completely fails to participate in JodoHost’s resolution process. A permanent suspension of services includes reclamation of all dedicated services and the destruction of Customer’s data.
Disclaimer – The Provider retains the rights, at is sole discretion, to refuse new service to any individual, group, or business. The provider also retains the right to discontinue service with notice for repeated violation of the acceptable use policy over time. |
|
